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Mr Green Casino Fined by Dutch Regulator

Mr Green Casino has been hit with a six-figure fine after failing to prevent Dutch customers accessing the casino, despite not having a local licence.


19 Sep 2018

MRG’s Mr Green Casino has been fined by a Dutch regulator for operating its online games in the country without a local casino license. The brand failed to block punters during a period of 2017 and even offered facilities specifically for customers from the Netherlands.

Six Figure Fine

Mr Green has been fined €312,500 by the Netherlands’ Kansspelautoriteit (KSA) regulatory body for offering games to Dutch customers despite not having a local licence. The fine was originally imposed last July but MRG challenged the publication of the fine to stop disclosure according to the KSA. However a local judge dismissed MRG’s efforts on Tuesday and now the ruling can be published.

Dutch Payment Options

Not only were Mr Green Casino allowing players from The Netherlands to play at the casino, but they were accommodating them with payment options and other things. Mr Green Casino offered a Dutch language option, Dutch speaking customer service operatives and popular Dutc payment processing options such as ideal, all of this went against the brand in the ruling.

LMr Green defended itself by saying that Dutch gambling policy was inconsistent with European Union rules on the restriction of trade among member states and further argued that their Dutch language options were actually intended to cater for Dutch ex pats, rather than Dutch customers. They stated that geo-blocking individual countries was really hard, coming with its own challenges.

Mr Green also claimed that if they were hit with a financial penalty it could impair the brand’s chances of acquiring a Dutch licence in the future once the government opens up the market to international sites, which would mean they could be penalised twice for the same offence. The KSA responded by saying there was nothing in the bill that would bar penalised operators from receiving a new Dutch license.