As a casino player, I love to read stories about big winners and a $42 million one is pretty impressive. However, the lucky lady who believed she had won this life changing money was left disappointed!
In August 2016 Katrina Bookman was playing a penny slot machine in the Resorts World Casino in New York when the screen showed a message that read “Printing Cash Ticket. £42,949,642.76”.
Although shocked, the lucky lady took a selfie of herself with the winning screen for posterity. She took the ticket to the cashier to collect only to be told it was a mistake and she was only owed the balance of $2.25 that she had on the machine!
Resorts World Casino Tells Of Malfunction
The New York State Gaming Commission has thoroughly investigated the situation and is reported as saying that this was clearly a display malfunction. The machine was removed, repaired and put back the following day.
The maximum payout on the machine that Bookman was playing at was $6,500 and you have to wonder, did the player know this when spinning the reels?
Even if she didn’t, the casino cannot pay out even the highest jackpot for that machine because a malfunction voids all play under the state law. However, the Gaming Commission have said that there are no rules that stop Resorts World Casino making an offer to the player to resolve the situation.
Lawyers Take On The Casino
Lawyers have been retained for the case and Alan Ripka is representing Bookman. A letter was sent by him requesting that the casino resolve the terrible situation but a response from Resorts World Casino suggest that it is a situation that has to be dealt with by the machine’s manufacturers.
The hope is that a resolution to the dispute can be found but a lawsuit may be the only option for the matter to be resolved.
Go back six years and Louise Chavez had a similar story to tell but from the Fortune Valley Casino in Central City, Colorado.