- The Definition of Customer Service
- A customer support team that are always going more than the extra mile await you at 32Red.
- Play Now
As a multiple award winning gaming brand you'd expect big things from 32Red Casino. Fortunately they don't disappoint with the all round casino experience being so good that it's hard to pick out one or two exceptional features.
One aspect of 32Red that is hard to ignore is the incredible customer service which is hands down the best around.
Then there's the considerable matter of the sensible bonuses on offer which at the moment begins with a selection of welcome bonuses including and a first deposit bonus of up to £160, a slots bonus and a table games bonus.
If you still need further proof of 32Red's credentials, the company is listed on the London Stock Exchange and has been taking bets since 2002, so they must be doing something right.
32Red Casino TV Advert
Having built a reputation for treating customers individually, 32Red are looking to spread the word with their latest TV ad.
It's really quite hard to do 32Red Casino justice when reviewing it. To put it simply, the Gibraltar-based company does everything very well.
It's for this reason that 32Red has received such awards as 'Casino of the Decade', 'Casino of the Year', 'Casino Operator of the Year', and many more.
Excellent casino gameplay, rewarding casino bonuses and regular progressive jackpots are just some of the factors that have made 32Red so successful. The casino games themselves are fast, offer great graphics and 32Red's Microgaming designed slots are downright stunning!
But the main reason that 32Red Casino is such a player favourite is its customer service. An example of just how good it is came on one of the rare occasions where the casino did have a disgruntled player. In order to say sorry, the folks at 32Red sent the player a brand new TV – we can assure you that there aren't many casinos that do that!
Bonuses for Beginners
Bonuses at 32Red recently had a shake-up meaning that you now have a choice of bonuses to cash in on. First, there's the previous offer of up to £160 - £32 free for every £20 deposited. Then there's the slots bonus which is a 150% offer worth up to £300 and the table games bonus which is a 100% match of up to £250.
While 32Red tend to keep things simple when it comes to bonuses, preferring to offer relatively low bonus amounts that can easily be cashed out, they've recently added something a little different. This is the big bankroll bonus which provides players with up to £1,000 free making it ideal for the more seasoned casino player.
All About the Slots
32Red has more than 450 casino games including a massive range of slots. The even better news is that this range will never get dull as around four new games are added every month.
Slots are a particular specialty of 32Red's as progressive jackpot slots, tournament slots and branded slots are all part of the casino's armoury. Games that have proven to be particularly popular over the years are the themed Tomb Raider slot and huge jackpot game Mega Moolah, while The Lord of The Rings and The Dark Knight™ slots made a big impact when added in September 2010 and July 2012 respectively.
These slots, along with many card and table games, can be played in various formats with the full compliment available in the download casino while instant and mobile versions of the casino are also available.
More than 25 Progressive Jackpots
There are more than 25 progressive jackpots available at 32Red. As you'd expect most are slots progressives but there's a sprinkling of blackjack and video poker progressives. This means there really is a chance for all players to scoop some prizes in the style of Las Vegas progressive jackpots.
Invariably the biggest slot progressives are Mega Moolah and the now somewhat aged Major Millions which regularly goes over the million pound mark – and yes, players do win. Also of note is Roulette Royale, a standard single zero roulette game with an optional side bet that can trigger the progressive jackpot.
One of the First Casinos to go Mobile
At 32Red Mobile Casino, there are 19 games available and although this may not be the 450 in the online casino, it's still a significant amount by mobile casino standards. Slots remain the forte of the mobile casino with favourites, such as Tomb Raider and Mermaid Millions, in addition to renowned progressive jackpots such as Major Millions.
Card and table games such as blackjack and roulette are available on the mobile casino, with graphics to rival the online games. In addition, there are bingo games, video poker and even virtual racing in the inventory.